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Privacy Statement

Statement of Commitment and Assurance 

We are committed to protecting your privacy and sensitive to privacy issues on the Internet. We will treat any information that we receive from you with care and recognise the need for appropriate action to manage and protect any information that you share with us.

Personal Information

We do not collect personal information like names and addresses when you visit our website unless you choose to provide it to us. If you do choose to provide that information to us, it is only used for the purpose for which you gave it to us.

If You Send Us Personal Information

You may decide to send us information, including personally identifiable information. The information you supply, whether through our website feedback form or by sending an electronic mail message – is maintained by us for the purpose of processing your request or inquiry. Our website does not collect information or create individual profiles for commercial marketing.

Various employees of MAS may see the information you submit in the course of their official duties. The information may also be shared by MAS with third parties to advance the purpose for which you provide the information or in accordance with law, including other Singapore government agencies and entities which have been authorized or established to carry out specific financial sector-related services. For example, if you file a complaint against a financial institution, it may be sent to the financial institution for action. Or if you send an inquiry outside of MAS’ purview, it may be forwarded to the correct agency for follow-up.

If you register for our mailing list on the MoneySense website, the information you provide will be used to send you MoneySense’s communiqués or notify you about updates to our website.

When you choose to send an electronic mail message or website feedback form to us, you are consenting to MAS using the information provided therein, including your personally identifiable information, in accordance with this notice.

Information Security 

If you share any personal information with us, we will take appropriate steps to protect that information from unauthorised access or disclosure. Under certain circumstances, we may be prohibited from notifying you of a request for information e.g. criminal investigation involving fraud cases.

Our web servers may collect information such as the domain names of visitors, the number of visits to each page, the number of times each file is downloaded or the time of day that people visit our webpages. We are interested only in aggregate information (information about a large number of people) to assess the effectiveness of our website for the purpose of further enhancing our content and services.

We may use “cookies”, where a small data file is sent to your browser to store and track information about you when you enter our website. The cookie is used to track information such as the number of users and their frequency of use, profiles of user and their preferred websites. The cookie is also used to supply targeted advertising and remarketing to you, and to track the effectiveness of our online marketing activity. We work with third parties who may place cookies on your web browser to enable us (and other advertisers) to serve you with advertising based on your search activity. While this cookie can tell us when you enter our website and which pages you visit, it cannot read data off your device.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

If you provide us with personally identifiable data

(a) Where appropriate, we may share necessary data with other Government agencies, so as to improve the discharge of public functions, and to serve you in the most efficient and effective way unless such sharing is prohibited by law.

(b) We will NOT share your Personal Data with non-Government entities, except where such entities have been authorised to carry out specific Government services.

(c) For your convenience, we may also display to you data you had previously supplied us or other Government Agencies. This will speed up the transaction and save you the trouble of repeating previous submissions. Should the data be out-of-date, please supply us the latest data.

To safeguard your Personal Data, all electronic storage and transmission of Personal Data is secured with appropriate security technologies.

This website may contain links to non-Government websites whose data protection and privacy practices may differ from ours.  We are not responsible for the content and privacy practices of these other websites and encourage you to consult the privacy notices of those websites.

How To Contact Us About Our Website

Please contact moneysense@mas.gov.sg if you have:

(a) any enquires or feedback on our privacy and information practices, data protection policies and procedures.

(b) need more information on or access to data which you have provided to us in the past.


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