The Financial Advisers Act (FAA) regulates companies and individuals who advise consumers on investment products. This Guide explains how the FAA can help to protect your interests as a consumer and gives practical tips on what you should look out for when you are dealing with a financial adviser. Download the guide (English (PDF, 1.62MB), Chinese (PDF, 7.25MB), Malay (PDF, 5.99MB), Tamil (PDF, 15.6MB)) in pdf.
This Guide will show you what you can do and who you can turn to for help if you have a problem with a financial product that you have bought or the service standards of a financial institution. It also explains when you should report a matter to the Monetary Authority of Singapore (MAS). You can get more information on this topic in the section on Dispute Resolution in this Portal. Click here to go to Dispute Resolution. Download the guide (English (PDF, 10.8MB), Chinese (PDF, 4.30MB), Malay (PDF, 3.33MB), Tamil (PDF, 10.4MB)) in pdf.
This guide explains how the inclusion of financial products and services in the Consumer Protection (Fair Trading) Act affect consumers. It also highlights what you can do to seek recourse if you have grounds to believe that a financial institution or its representative has not acted fairly in its dealings with you. Download the guide (English (PDF, 5.01MB), Chinese (PDF, 1.02MB), Malay (PDF, 1.61MB), Tamil (PDF, 0.85MB)) in pdf.
This guide provides practical tips on how families can draw up their budget and develop financial plans to take care of their needs and is aimed at making financial planning more relevant for families. Click here to access the online guide, which includes interactive tools that you can use to start planning. If you prefer to download the guide in pdf format, please click here.
This Guide features financial documents which consumers commonly encounter but often do not find time to read and understand. Attached with each financial document are practical tips on how you can better manage your cash flow, manage your credit, provide for your retirement, protect against the unexpected and invest your wealth. Click here to download the guide (pdf, 3.27MB)
